Privacy policy
Last updated: 7 September 2026
This policy explains how Concrete Mould Company New Zealand, a division of Caruso Consulting Co Ltd, handles personal information when you browse, place an order or contact us.
Information we use
We use contact, delivery, order and support information needed to process purchases, deliver goods, prevent abuse, maintain records and respond to requests. Payment providers process payment credentials; the store does not receive or store full card numbers.
Why we use it
Information is used to perform the sales contract, meet legal obligations, protect the service and pursue legitimate business interests. Consent is requested where the law requires it, including for optional analytics or marketing cookies.
Who receives it
Relevant information may be provided to payment, delivery, hosting, email, fraud-prevention, professional-adviser and regulatory services where needed for the stated purpose. We do not sell customer personal information.
Retention and security
Records are kept only as long as required for orders, support, tax, legal and security purposes. Reasonable technical and organisational safeguards are used, but no internet service can promise absolute security.
Your rights
The Privacy Act 2020 and its information privacy principles apply to the personal information this store holds. You may ask us what information we hold about you and ask us to correct it, and we will respond within 20 working days. If we cannot agree, you can complain to the Office of the Privacy Commissioner at privacy.org.nz or on 0800 803 909. Contact theteam@concretemould.co.nz to make a request.
Some of the services that process information for us, including payment and email providers, operate outside New Zealand. Where that happens we rely on those providers holding your information under comparable safeguards, as principle 12 of the Act requires.
Controller details
Caruso Consulting Co Ltd. NZ administration office: 1310 / 92 Albert St, Auckland 1010, New Zealand. Registered address: Suite 25, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.
Microsoft Clarity analytics
Microsoft Clarity stays off until you choose to enable it here. With your permission, Clarity helps us understand public page use through analytics, heatmaps and session recordings. Microsoft receives usage data as an independent data controller and handles it under its Privacy Statement, including its described service-improvement and advertising-related uses. Text and sensitive fields are masked; checkout, account and other sensitive routes are excluded.
Advertising storage is denied and Clarity's advertising integrations are disconnected. Your choice is remembered in this browser for up to 180 days. Older Google-only choices do not enable Clarity. You can turn Clarity off here at any time; withdrawal stops future recording after a page reload and clears its first-party cookies. It does not delete data already received. Contact us using the contact details on this website about privacy or data requests.
Optional Clarity analytics is off.
Google measurement choices
This website's Google measurement follows its existing regional consent defaults. These choices are separate from Microsoft Clarity. You can decline Google measurement, allow Google Analytics alone, or allow analytics and advertising measurement when configured. Google receives usage data under the Google Privacy Policy. Declining updates Google's consent signals. Where an existing Google tag is already active, denied-mode requests can continue without optional storage; changing this choice does not delete data already received.